This privacy policy set forth what personal data we collect and how do we collect your personal data during your engagement with us on this website or any of our platforms (“Site”); how do we use, store, process and retain your personal data; who do we share your personal data with; how do we keep your personal data secure and your rights to the same.
By registering and using the Sites, YOU HEREBY ACKNOWLEDGED THAT YOU ARE AWARE AND UNDERSTOOD TO THE TERMS HEREIN DESCRIBED AND FURTHER AGREED TO THE COLLECTION AND PROCESSING OF YOUR PERSONAL DATA IN ACCORDANCE WITH THIS PRIVACY POLICY. If you do not agree to this Privacy Policy, we may not provide our services to you.
COLLECTION OF YOUR PERSONAL DATA
We may use different methods to collect your personal data when you:
(i) create an account with us;
(ii) make purchases on our Site or use any of our services;
(iii) interact with our customer service specialist by any means (either physically or by way of online); or
(iv) participate, either in online or offline events, campaigns, or activities organized by us.
We may also receive your personal data from you directly; provided by your Sponsor; any third-party service providers or publicly available sources such as websites, social media, or other online platforms when you use our services.
The personal data that we may collect from you includes:-
· identity data such as full name, gender, age, date of birth, occupation, information of your sponsor;
· contact information such as mobile number, email address or fax number and correspondence address;
· account log-in credentials such as username and password;
· financial information such as credit card, debit card or bank account details;
· transaction data such as transaction history, purchase order, and other information related to the products and services;
· marketing and communication data such as your preferences for marketing, sales and products updates;
· technical data by automated means such as IP address, website usage and browsing preferences vide cookiesor other tracking software;
· sensitive data such as physical health or condition and religious beliefs; and/or
· other data as we may require from time to time to operate our businesses and provide services to you.
PROCESSING OF YOUR PERSONAL DATA
We may use your personal data for a variety of purposes such as:
· create and manage your account on our Site;
· verify your identity and account activation;
· administer online or in-store orders including without limitation to handling your queries and comments, processing payments, fulfilling product purchases, and facilitating member point(s) utilization;
· where permitted, to send you marketing and promotional materials, emails, memos, contents, services and offers tailored to your needs and interests;
· conduct market research, analyse customer satisfaction and loyalty, the website traffic and shopping behavior for the purposes of improving user experience;
· periodically, compute entitlements such as member points, reward incentive, and other membership benefits;
· evaluate, improve and develop the provision of services, products, and user experience;
· for the purposes of internal administration, research, and development;
· prevent or detect a crime, protect you from any fraudulent or illegal activities;
· comply with any legal obligations of the laws or administration of justice;
· for any purposes permitted by laws or with your consent; and/or
· for any purposes associated or related to all the above.
DISCLOSURE AND TRANSFER OF YOUR PERSONAL DATA
We are committed to the protection of your personal data in accordance with this Privacy Policy and we do not in any circumstances, sell or trade your personal data to any third parties. Nevertheless, we may disclose your personal data (locally and internationally) during the ordinary course of the business, amongst others to the following parties: (i) the members of the Easecox International Group including its parent company, subsidiaries, affiliates, associates or related companies; (ii) third party service providers such as payment and logistics partners, marketing agents and profiling companies; (iii) regulatory bodies or government agencies for the purposes of legal compliances pursuant to the applicable laws, regulations and orders; and (iv) your referrer or leader in the same team; and (v) with your consent, such other purposes as may be required from time to time.
By using our Site, you agree and understand that your personal data may be transmitted and processed in other countries other than where it is provided. In this circumstance, we will ensure that your personal data is adequately protected pursuant to the applicable data protection law in the respective jurisdictions.
RETENTION AND SECURITY OF YOUR PERSONAL DATA
Unless otherwise required by law, we will retain your personal data for as long as it is necessary for the fulfillment of the purposes indicated in this Privacy Policy.
We understand the importance of your personal data and we strive to uphold the highest ethical standards for the protection of the same. For this reason, we have incorporated practical administrative and technical security measures to safeguard your personal data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction of your personal data. Due to the nature of the digital networks, we do not guarantee or warrant the security of your data transmitted on our Site.
YOUR RIGHTS TO PERSONAL DATA
You shall at all times ensure that the personal data provided to us is accurate, complete and up-to-date for the purposes of which it is collected. Should you find the personal data is inaccurate, incomplete, misleading, or not up-to-date; you have the right to access your personal data and may further request by notice in writing to access and correct the same. In furtherance thereto, you have the rights to access to your personal data (to the extent permitted by laws) to request for: (i) information of the personal data being processed; (ii) a copy of the collected personal data in an intelligible form or (iii) withdrawal of consent to process personal data.
Please note that your use and access to our services is conditioned upon your acceptance of this PrivacyPolicy. We reserve the right to decline your request if such personal data is required for the purposes of complying with the law or necessary for us to provide services to you. Should you opt to withdraw your consent to the collection and processing of personal data, we would not be able to provide our services to you. To exercise your rights to access, you may contact us at +6088212 818 or customerservice.my@easecoxgroup.com.Upon verification, we will respond to you within a reasonable time frame in accordance with the applicable laws.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify, amend, revise or update this Privacy Policy from time to time and any revision to this Privacy Policy will be reflected accordingly on our Site. By continue using or accessing any of our Sites constitutes your full and unconditional acceptance to this Privacy Policy including any revision thereto.
This Privacy Policy was last updated on 2 February 2022.
